Protect Your Business

 

Look at the way today's fast-food restaurants operate.  Successful franchises rely on more than people.  They rely on a method... a method that has been tested, proven and documented.  They document every detail, down to how they clean the floors!

 

By documenting your products and standards, you are giving your employees the tools they need to pursue your business operations.

 

All companies become vulnerable when seasoned employees exit and new employees are hired.  Without adequate internal documentation, the success of a business sometimes leaves with the employees.  

Find it Fast and Keep it Simple

 

The majority of today’s manuals do not suit the needs of the average user.  Documentation should be written at an 8th grade level or lower.  We focus on:

 

· Making sure your documents are easy to read

· Ensuring that your documents are easy to use

· Your manuals won’t intimidate your customers

· Providing your customers with instant access to the information they need.

 

We highly recommend using RoboHelp HTML, by Macromedia for all of your documentation needs.  RoboHelp’s automatic Index feature is a powerful tool.  When searching for information users easily browse through your manual’s Index.  RoboHelp’s Glossary is also a powerful tool and a must-have in any product or system manual. 

 

Our technical writing experience is viewable on the Who We Are page of this website.  Contact us to discuss your challenges and your needs.

 

Give Your Customers What they Want

 

We write product and systems manuals to  assist your customers:

 

· Our manuals allow your customers to start using your product immediately

· Your customers will have a positive experience when using your product for the first time

· Professionally-written documentation will facilitate repeat business opportunities for your company. 

 

Flashy and expensive documents are not necessarily going to help your customers; keep it simple and easy to use.

Document Your Products and Solutions

Give Your Customers Easy Access To Your Manuals

ProfessionalDocs.com                                Gisele Veilleux, Tech Writer

Contract Technical Writing. Editing, Freelance Technical Writing providing ‘plain English’ Documentation Services Online.   eBooks, Training Manuals, Product Information Manuals, and more.

Converting what you know into something that others can understand.