ProfessionalDocs.com                         Gisele Veilleux, Tech Writer

 

Welcome to ProfessionalDocs.com:

 

My no-nonsense approach allows your projects to be completed quickly without complicating your challenges.  Low overhead makes our services affordable.  You CAN afford to have a technical writer or editor assist you in giving your clients what they want… an easy-to-read manual or technical reference eBook.

 

I look forward to having an opportunity to work for you,

Gisele Veilleux, ProfessionalDocs

Contract Technical Writing. Editing, Freelance Technical Writing providing ‘plain English’ Documentation Services Online.   eBooks, Training Manuals, Product Information Manuals, and more.

 

 

“I would like to thank Gisele Veilleux for her thoughtful and careful editing and formatting work.  When I wrote this book, I had no idea how much I really needed an editor and I had little idea of how much editors can bring to a project such as this.  Well, l guess that’s why there are editors!  I highly recommend Gisele for any of your editing or copy writing needs.”

 

Ken Sproul, author of The Dao of SEO

July 21, 2007

If you’ve landed on my website, hoping to find someone competent and experienced to write for you or your company, then you’ve come to the right place.  If you were hoping to find a company that farms out work to any warm-blooded human being with fingers, then you’ve come to the wrong place.

If you need to work with someone one-on-one from start to finish on your project, I guarantee to deliver!

You will not find any banners or advertising on my website, you will not be asked to approve cookies, there is no spam, spoof or flash on my website.  I  do not engage in such practices, because I am simply a hard-working individual who writes professionally for those who need help. 

The first time I learned to type was in Junior High School way before Jimmy Carter or Ronald Regan.  I learned how to type on a manual typewriter.  In High School, the birth of the IBM Selectric II was a big deal; with its correctable ribbon, I thought it was better than sliced bread.  I later used an IBM Display Writer, but it proved to be more annoying than actually useful.

By the time I entered the workforce in the early 80s, the mainframe was born.  Rooms that were larger than my entire house were filled with huge monolithic equipment.  A short time later, I was introduced to Script.  Script was a command-driven word processing system that was difficult to learn and resisted by many of my fellow word processors.  However, I liked using Script.  I quickly got the hang of it, and was given the wonderful duty of processing all of the technical manuals produced by a national telecommunications company.  At that time, we did not know that a PC would be in every household, the internet would be within our reach, and email would replace the way we would communicate… forever.

Just when I thought life was good, they presented me with WordPerfect.  I hated it!  WordPerfect was my enemy!  It took me months to learn the concept of WYSIWYG.  I demanded to see my codes while I formatted my work, and my bosses thought I would never conform!  My career was saved once I found that the F5 key would split my screen in half and reveal my codes.  Eventually, I trusted the system, and let go of my codes, therefore I began viewing a full screen of formatted text, and once again, life was good!  My work was rewarding, and I was given the function of technical writer and word processor.  Little did I know that my lust for turning complicated products into easy-to-understand documents would be my calling.

I was in the middle of writing a User Reference Manual that ultimately took over one full year to complete, when the company introduced its new standard... Microsoft Word.  It was then that I considered driving my car off a bridge… but I didn’t.  Instead, I complained for approximately three months, and eventually learned to use Microsoft Word more efficiently than any other software product I had ever used in the past.  The User Reference Manual was completed, and after it was printed (double-sided) it used two six-inch three-ring binders.

Rumors surfaced that the company would be moving to GML to support government contracts.  I ignored the rumors and vowed to deny all knowledge!

I remember my very first 286.  I learned DOS…. and life was good.  I thought I had everything I needed!  To make a long story even longer, I remember the unveiling of Email, which was a life-changing experience.  Shortly thereafter, the Internet was delivered to my desk… yet another challenge!

The idea that my corporate office in Denver could share files with me was the best invention since the coffee maker.   The Wild Wild West indeed was the new frontier… and so was learning HTML. 

What’s my point?  There is no technology that can make you a great writer.  Technology itself changes too quickly for any busy person to keep up with.  Software doesn’t solve your challenges… people do.

Your company’s programmers, developers and engineers are great at what they do, but chances are, they do not have the skills nor the desire to take what they have created and turn it into plain English, so that the average Joe can understand it, use it ,and be productive, i.e., your client.

There is no product or system that can’t be written in a simplified manner.  All you need is someone open-minded, with good writing and organizational skills, to wear the hat of your client, take on the mindset of your audience, and convert what you know into something that others can understand.

Converting what you know into something that others can understand

· Providing over 25 years of affordable editing, technical writing and documentation-related services.

 

· Producing professional product and system technical manuals.

 

· Converting what you know into something that others can understand.

Converting what you know into something that others can understand.